Account Manager

About the Role

We are looking for an Account Manager to own and grow a portfolio of strategic client accounts.

You will be responsible for retention, satisfaction, and revenue growth - helping our clients maximise the value of their partnership with RemoteTask Online. This role sits at the intersection of client success and business development.

Key Responsibilities

• Manage a portfolio of 20-30 strategic client accounts
• Develop account plans to drive retention and expansion
• Conduct regular business reviews and check-ins
• Identify upsell and cross-sell opportunities
• Negotiate contract renewals and scope expansions
• Collaborate with teams to ensure client satisfaction

Who You Are

• 2+ years in account management, sales, or client services
• Proven track record of meeting revenue targets
• Excellent negotiation and relationship-building skills
• Experience with CRM software (HubSpot, Salesforce)
• Strong presentation and communication in English
• Experience in HR, staffing, or B2B services is a plus

What We Offer