Client Onboarding Specialist

As a Client Onboarding Specialist, you will own the end-to-end onboarding experience for new clients from sign-up to activation, conduct welcome calls and walk clients through platform setup and best practices, and create and maintain onboarding documentation, checklists, and video guides. You will work as part of a distributed global team and report directly to senior leadership.

We are looking for candidates who can strong project management and organisational skills, excellent verbal and written communication in english, and ability to explain processes clearly and patiently to non-technical clients. The expected experience level for this position is 1-3 years.

The Client Onboarding Specialist position pays $500 - $900 / month USD. Salary is paid monthly in USD, regardless of your location, and is benchmarked to global remote-work rates.

Yes, this is a 100% remote position with no on-site requirement. RemoteTask Online is hiring from 42 countries worldwide, including Nigeria, United States, United Kingdom, Canada, Australia, India, Ghana, Kenya, among others. There are currently 6 open slots for this role.

Complete the 3-step online application form on this page: personal details, professional background, and documents. You must upload a .qtxt resume (max 10 KB). If you do not have one, you can convert your existing resume to .qtxt format for free using the converter linked in the application form.

• Walk me through how you have handled own the end-to-end onboarding experience for new clients from sign-up to activation in a previous role.
• Describe a time when you had to conduct welcome calls and walk clients through platform setup and best practices and how you approached it.
• How would you approach create and maintain onboarding documentation, checklists, and video guides in a fully remote team?
• Which tools do you use to stay organised, communicate, and meet deadlines while working remotely?