About the Role
We are hiring Prior Authorization Specialists to support our growing portfolio of global clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every interaction leaves a positive impression. This is a fully remote role open to candidates worldwide.
Key Responsibilities
- Submit prior authorization requests to insurance companies via online portals, phone, and fax
- Verify patient insurance coverage and benefits for prescribed treatments and medications
- Follow up on pending authorizations to ensure timely processing and approvals
- Document all communications and authorization details in the EHR system
- Communicate with healthcare providers to gather necessary clinical information
- Track and report authorization status to patients and clinical teams
Who You Are
- Strong understanding of medical insurance terminology and prior authorization processes
- Excellent phone communication and negotiation skills
- Detail-oriented with strong organisational and documentation abilities
- Comfortable using EHR systems, insurance portals, and standard office software
- Ability to manage multiple authorizations simultaneously under deadlines
- 1-2 years of medical billing, insurance verification, or related healthcare admin experience
What We Offer
Work From Anywhere
Fully remote - your location is your office.
Competitive Salary
Top market rates, paid monthly in USD.
Flexible Schedule
Set your own hours within a 40hh/week commitment.
Growth Path
Clear progression to senior roles and team lead positions.
Training & Development
Access to courses, certifications, and skill-building resources.
