Patient Intake Coordinator

About the Role

We are hiring Patient Intake Coordinators to support healthcare providers with patient registration, appointment scheduling, and records management. You will ensure every patient has a smooth intake experience while maintaining strict confidentiality and compliance standards.

Key Responsibilities

• Collect and verify patient information including demographics, insurance, and medical history
• Schedule appointments and send reminders via phone, email, and SMS
• Process patient intake forms and ensure all required documentation is complete
• Verify insurance eligibility and obtain necessary authorisations
• Maintain accurate and confidential patient records in the EHR system
• Coordinate with clinical staff to ensure smooth patient flow

Who You Are

• Strong attention to detail and data entry accuracy
• Excellent communication skills with a compassionate bedside manner
• Comfortable handling sensitive patient information with discretion
• Familiarity with medical terminology and healthcare administration is a plus
• Experience with EHR systems or practice management software preferred
• 1-3 years of healthcare administrative or patient intake experience

What We Offer