Patient Intake Coordinator

About the Role

We are hiring Patient Intake Coordinators to support healthcare providers with patient registration, appointment scheduling, and records management. You will ensure every patient has a smooth intake experience while maintaining strict confidentiality and compliance standards. The salary for this role is $450 - $800 , paid monthly in USD, and reflects RemoteTask Online's global compensation model for fully remote professionals.

Key Responsibilities

• Collect and verify patient information including demographics, insurance, and medical history
• Schedule appointments and send reminders via phone, email, and SMS
• Process patient intake forms and ensure all required documentation is complete
• Verify insurance eligibility and obtain necessary authorisations
• Maintain accurate and confidential patient records in the EHR system
• Coordinate with clinical staff to ensure smooth patient flow

Who You Are

• Strong attention to detail and data entry accuracy
• Excellent communication skills with a compassionate bedside manner
• Comfortable handling sensitive patient information with discretion
• Familiarity with medical terminology and healthcare administration is a plus
• Experience with EHR systems or practice management software preferred
• 1-3 years of healthcare administrative or patient intake experience

Training & Onboarding

Your first two weeks are structured onboarding, guided by a dedicated mentor:

• Week 1: Introduction to our internal tools, team rituals, and supervised practice tasks with real-time feedback
• Week 2: Independent work on live tasks with reduced supervision, quality benchmarks, and a proficiency assessment
• Ongoing: Weekly quality scorecards, monthly performance reviews, and access to advanced training modules

All training is paid. You will never be asked to work without first being shown how.

What We Offer